What is West Virginia's vaccination plan?

• The guiding principles in decision making for allocating the limited supplies of vaccines include protecting the most vulnerable West Virginians, reducing hospitalizations, reducing the rate of deaths, and ensuring the state and local communities can maintain critical services including our acute care system.
• All West Virginians 16 years of age and older are now eligible to receive the COVID-19 vaccine. Those 65 years of age and older will continue to be prioritized.

How do I pre-register?

• West Virginians can pre-register online at vaccinate.wv.gov to sign up for vaccine appointment notifications and opt-in to receive other important messages related to the pandemic and emergencies. When a vaccine is available for you based on supply and your demographics and location, you will be contacted to schedule an appointment.

How do I pre-register if I do not have internet access?

• West Virginians who need assistance or do not have internet access may pre-register by phone through the West Virginia COVID-19 Vaccine Info Line: 1-833-734-0965. The info line is open Monday-Friday 8 a.m. to 6 p.m., and Saturday 9 a.m. to 5 p.m. This service is available for any West Virginian who does not have the ability to register online or anyone preferring to speak to a person to pre-register.

Who is eligible for a COVID-19 vaccination?

• All West Virginians 16 years of age and older are now eligible to receive the COVID-19 vaccine. Those 65 years of age and older will continue to be prioritized.

How are appointments scheduled?

• Appointment scheduling varies depending on the vaccination location (community vaccination clinics, community health centers, pharmacies and/or schools/workplaces).
• Appointments are scheduled based on availability of the vaccine.
• Community vaccination clinic coordinators, community health centers, or your school/workplace may contact you with a specific appointment day, time and location for appointment information.
• Another option is to schedule an appointment online or by calling pharmacies and some other health centers. To find community health centers or local pharmacies that carry COVID-19 vaccines, please visit vaccinefinder.org.

I pre-registered but haven't been contacted for an appointment. Should I pre-register again?

• Any West Virginians aged 65 and older who are still waiting on an appointment are urged to call the West Virginia COVID-19 Vaccine Info Line: 1-833-734-0965 to be scheduled for an appointment to be vaccinated. The Info Line is open Monday-Friday from 8 a.m. to 6 p.m., and Saturday from 9 a.m. to 5 p.m.
• You only need to pre-register one time. You will be notified when there is an appointment available for you. Pre-registering multiple times will not increase your ability to receive the COVID-19 vaccine. Appointments are scheduled based on availability of the vaccine. Vaccine supplies are limited, you might need to wait days or weeks before receiving an appointment.

Can I review and update my information in the West Virginia COVID-19 Vaccine Registration System?

• Yes. If you pre-registered online, you can edit your information at any time by logging into your account at vaccinate.wv.gov. If you called the COVID-19 Vaccine Info Line to pre-register, you may call the info line again at 1-833-734-0965 to make changes to your account.

Will I be charged for the COVID-19 vaccine?

• No. There is no fee for the COVID-19 vaccine. However, vaccination providers can charge an administration fee for giving someone the shot. Vaccination providers can be reimbursed for this by the patient's public or private insurance company or, for uninsured patients, by the Health Resources and Services Administration's Provider Relief Fund. No one can be denied a vaccine if they are unable to pay the vaccine administration fee.

Why does the pre-registration form ask for my insurance information? 

• This is an optional field. Some providers may bill insurance for the administration of the injection. However, there is no cost for the vaccine itself.

What happens if vaccination clinics are canceled? 

• Canceled vaccination clinics will be rescheduled. Currently local health departments are managing notifications for the vaccine clinic sites. Those registered in the West Virginia COVID-19 Vaccination Registration System may receive notifications about clinic changes through both the registration system and through announcements from local health departments at this time. Additional sources for information about clinic changes or delays are local news and the local health department's social media.

What are the locations in West Virginia where COVID-19 vaccines are administered?

• For a list of community vaccination locations, click the "Vaccine Clinic Information" button above.
• To locate pharmacies and community health centers, visit vaccinefinder.org.

What should I bring to my COVID-19 vaccine appointment?

• Please bring some form of identification. If you are receiving a COVID-19 vaccination due to your occupation, please bring proof of employment in the form of a badge/ID card, pay stub, or letter from your employer on official letterhead.

Can I schedule my appointment?

• Yes. Ways and locations to schedule appointments vary. Some ways West Virginians may schedule an appointment are: visiting vaccinefinder.org and entering your zip code to find an available vaccine, responding to employer/school communication, or calling or visiting the websites of community vaccination clinics or local health departments.

Will my information in the West Virginia COVID-19 Vaccine Registration System be shared with others? 

• No. The West Virginia Department of Health and Human Resources (WVDHHR) will never share or distribute your personal information from the West Virginia COVID-19 Vaccine Registration System, unless required to do so by law. Additionally, your information will never be used for any purpose other than to send you notifications or information pertaining to COVID-19 vaccine appointments, pandemic-related information, or emergency response in West Virginia.

Is my information secure in the West Virginia COVID-19 Vaccine Registration System?

• Yes. The security framework is governed by ISO/IEC 27001:2013 Information Security Standard and utilizes a comprehensive set of security requirements and controls within US National Institute of Standards and Technology (NIST) Special Publication 800-53 - Security and Privacy Controls for Information Systems. Everbridge, the company contracted to deliver the state's vaccine registration system, has achieved internationally recognized ISO/IEC 27001:2013 certification. More details are available at https://www.everbridge.com/about/legal/compliance/.